We appreciate all our customers feedback therefore if you receive a package and you are not pleased feel free to contact us for a return and refund. We make the process very simple so there will be no hassle.
We have a 15-day return policy, so you have 15 days after receiving your item to request a return.
The item/s can only be returned if it is sealed and hasn’t been tampered with.
We will send you information on how to do a return, if the items are being returned due to an error on our end then we will cover the fees to have it shipped
For items being returned a refund is issued after the product is received and inspected. Refund will only be issued without a return if the item is unreturnable with photo/video proof.
eg.The item is completely damaged
We aim to deliver every package in perfect condition however inspect your order once received and contact us immediately if the product is defective, damaged or if you receive the wrong item so we can make make arrangements for a refund or exchange
We accept returns We will cover all shipping expenses if the item/s are being returned due to an error on our end, items being returned should be sealed, if the protection seal is already removed the product/s will not be accepted
Contact us at 876-218-8866 or email firstname.lastname@example.org to begin your return and refund process.
Orders can be cancelled anytime before it’s shipped and be fully refunded. Once your item is already shipped you will be responsible for any fees associated with returning the item. Once the return is done a refund is issued minus any returning cost.